Frequently Asked Questions

What products do you sell?

We sell a wide range of animal-themed products including clothing, homewares, toys, games and books.

How long does delivery take?

Standard UK delivery takes 3-5 working days.

What is your returns policy?

We accept returns within 30 days of purchase. Items must be unused and in their original packaging. Please contact us to arrange a return.

How do I track my order?

Once your order has been dispatched, you will receive a confirmation email with tracking information.

Do you offer gift wrapping?

We are unable to offer a gift wrapping service.

How can I contact you?

You can reach us via our Contact Us page or by emailing us directly. We aim to respond within 24 hours.